100% Free to start · No credit card

The modern way to manage your customer relationships

Smart CRM brings your customer database, calling workflow, WhatsApp, follow-ups, tasks and team insights into one fast, secure platform - branded to your own organization and ready on every device.

  • Free forever plan
  • 1,000 customers & 10 users included
  • Set up in minutes
Also available on Android, iPhone & Windows
Live

Real activity, happening right now

Live numbers from teams already running their business on Smart CRM.

Customer Records Managed

Calls Made

Customer Interactions Logged

WhatsApp Messages Sent

Features

Everything your team needs, in one place

From the first lead to the closed deal, Smart CRM covers the whole calling workflow - and shows you what is working.

Call and WhatsApp in one tap

Open any customer and reach them instantly. The app opens your phone's dialer or WhatsApp, and writes the activity into the customer's history for you.

  • One-tap calling and click-to-chat WhatsApp
  • Automatic call log, newest first, with timestamps
  • Status, reason and next follow-up saved in seconds

A live dashboard that drives action

See how your customers, calls and conversions are moving right now. Every chart and number is clickable and opens the matching customers.

  • Status breakdown, call trends and a team leaderboard
  • Work-time analysis and an AI productivity score per caller
  • You decide which status counts as a sale

Teams that mirror your business

Create teams, put a Team Manager and Team Lead in charge, and everyone automatically sees the right customers - nothing more.

  • Admin, Manager, Lead and Caller roles
  • One manager can oversee many teams
  • A reporting chain on every profile

Follow-ups and tasks that never slip

Schedule timed follow-ups against a customer, and assign tasks with priorities and repeats. Everyone is notified when work lands on them.

  • Assign to one person or a whole team
  • Daily, weekly and monthly recurring tasks
  • Overdue items flagged in red

WhatsApp scheduler

Send approved WhatsApp messages to many customers automatically at the time you choose, using the official WhatsApp Business platform.

  • Templates written for your industry
  • Sent, delivered, read and failed - tracked per customer
  • Resend, delete and bulk actions

SmartCRM AI: your weekly business analyst

Every week, Smart CRM reads your team's numbers and writes a plain-language report - what improved, what slipped, and exactly what to do next. Customer names and numbers are never sent to the AI.

  • A health score and the week's headline numbers
  • Role-based 7-day action plans for admins, managers, leads and callers
  • Share it by email with one click

And everything else you need

Bulk Excel import

Upload thousands of customers in one go. Duplicates are skipped automatically and every upload is tracked as its own batch.

Smart statuses & reasons

Record every call outcome with a status and a reason from a smart list. Calls, WhatsApp clicks and updates write a clean, timestamped call log for you.

Team messaging & alerts

Send direct or bulk messages, and get bell, email and push alerts the moment work is assigned to you.

Live activity feed

Watch your callers' calls, WhatsApp messages and wins appear in real time - scoped to your team, never showing customer details.

Your brand, your workspace

Add your logo and publish a public one-page profile website for your organization, with a link you can share anywhere.

Passwordless & secure

Sign in with an emailed one-time code or Google. Every organization is a separate workspace, with role-based access and full audit logs.

Live Activity Feed

Know what your team is doing - right now

Built for managers and leaders: a real-time window into your callers' day, without chasing anyone for an update.

  • See your team at work, live

    Calls, WhatsApp messages, status updates and closed wins show up the moment they happen.

  • The right people see the right team

    Admins see the whole organization. Team Managers and Team Leads see the teams they lead. Callers see their own team.

  • Customer details stay private

    Only the caller, the action and the status name are shown - never customer names, numbers or records.

  • Always fresh, never cluttered

    It keeps the last 15 minutes and updates by itself - no refresh button, no digging through reports.

Get Started Free

Live Activity

What your callers are doing right now

Live

Calls

6

WhatsApp

3

Wins

1

  • NP

    Neha P. sent a WhatsApp message

    Mumbai North

    14s ago
  • VS

    Vikram S. updated a customer status

    Delhi CentralInterested - Follow Up

    22s ago
  • AR

    Asha R. made a call

    Mumbai North

    31s ago

Illustrative sample - your feed shows your own team's real activity. Customer details are never shown.

How it works

Built for the way your team actually works

From the first day to your best quarter - four simple steps.

1

Set up & import

Create your organization in minutes, add your logo, and bring in your customers from Excel - or add them one by one.

Live in minutes
2

Build your teams

Create teams, appoint a manager and a lead for each, and add your callers. Who sees what follows your hierarchy automatically.

Right data, right people
3

Assign & work

Callers see their own customers, call or WhatsApp in one tap, and record the outcome with a reason. Every action is logged for you.

Every action logged
4

Follow up & grow

Follow-ups, tasks and WhatsApp schedules keep every lead moving, while the live dashboard and weekly AI report show what is working.

Insights every week

One platform, four roles

Admin

Sets up the organization, imports data, and manages users, teams, statuses and billing. Sees everything.

Team Manager

Oversees one or many teams, and sees all of their customers, follow-ups and results.

Team Lead

Leads a team, hands out work, and tracks every caller's activity and progress.

Caller

Focuses on their own customers: call, message, update the status and move on.

Set up for your industry

Free forever plan

Start free. Seriously free.

No credit card, no trial clock. Create your organization today and use the Free plan for as long as you like - upgrade only when you outgrow it.

  • Up to 1,000 customer records
  • Up to 10 team members
  • One-tap calling and WhatsApp
  • Follow-ups, tasks and team messaging
  • Live dashboard and leaderboard
  • App for Android, iPhone and Windows

Free plan

$0

forever · no credit card

Create Free Account

Need more room? Pro from $9/mo and Plus from $49/mo - see all plans

Free to install

Take Smart CRM with you

Call, message and follow up from your phone, tablet or desktop - the same account, always in sync.

  • Call and WhatsApp in one tap

    Open any customer and reach them instantly - every attempt is logged for you.

  • Live team dashboard

    Conversions, call trends and a real-time activity feed, wherever you are.

  • Follow-ups that never slip

    Tasks and reminders, with push alerts on Android and desktop.

  • Secure, passwordless sign-in

    A one-time code sent to your work email - nothing to remember.

Get it on Google Play

Available for Android.

See all download options
Customer stories

What our customers say

Real feedback from teams who use Smart CRM every day.

“Moving off spreadsheets into a real CRM changed how our calling team operates day to day. Everyone knows exactly who they need to call, and nothing gets lost between teams anymore.”
SRT Insurance

Chief executive officer

SRT Insurance

“For managers, having everything visible in one place makes a huge difference. We can see team activity, follow-ups, tasks and customer progress without chasing people for updates.”
S

Priya Sharma, Sales Manager

Smart CRM

“The biggest improvement for our callers is knowing exactly what needs to be done next. Leads, follow-ups and tasks are clearly assigned, so the team can spend more time talking to customers and less time organising work.”
S

John, Marketing Executive

Smart CRM

“We have a much clearer picture of what is happening across the business now. The live dashboards let us quickly identify trends, check performance and drill into the details when something needs attention.”
S

Peter, Business Development Manager

Smart CRM

“Our team works from different locations, so having a CRM that works properly on mobile has been a real advantage. Everyone can access the information they need, stay on top of follow-ups and keep working wherever they are.”
S

Ajay

Smart CRM

FAQ

Frequently asked questions

What is Smart CRM?

Smart CRM is a customer relationship management (CRM) platform built for teams that call customers. It brings your customer database, calling and WhatsApp workflow, follow-ups, tasks, team messaging and live analytics into one secure app that works on Android, iPhone, Windows and any browser.

Is Smart CRM really free?

Yes. The Free plan costs nothing, needs no credit card and does not expire. It includes up to 1,000 customer records and 10 team members. You can upgrade to a paid plan whenever you outgrow it.

Which businesses can use it?

Any team that follows up with customers by phone or WhatsApp, including insurance, real estate, healthcare, education, retail, banking and lending, logistics, travel, telecom, IT services and many more. Message templates and settings are tailored to your industry.

Can I send WhatsApp messages to my customers?

Yes. Callers can open a WhatsApp chat with any customer in one tap, and admins can schedule approved WhatsApp messages to many customers automatically using the official WhatsApp Business platform, with delivery and read tracking for each customer.

Can I import my existing customers?

Yes. Upload an Excel file and your customers are imported in bulk, with duplicates detected and skipped automatically. You can also add customers one by one.

Does it work on mobile?

Yes. Smart CRM is available as an app for Android, iPhone, iPad and Windows, and you can also install it from your browser. Your account and data are the same on every device.

How is my data kept separate and secure?

Every organization gets its own separate workspace. Access is controlled by roles (Admin, Team Manager, Team Lead and Caller), sign-in uses one-time email codes or Google instead of passwords, and every important action is recorded in an audit log.

Free to start

Ready to get started?

Create your organization free in minutes, or log in if you already have one.